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How to Enter an Address Change

Before you make an address change, please make sure you have all information you need to enter the address change. You will need the complete address (including apartment number if needed) and whether or not the change is for the whole family. If mail is returned without a forwarding address, do not remove the address from Shelby. The address should only be made undeliverable. (See instructions below.)
 
1. In the Membership Module click on the “Change Criteria” button. Enter the last name and first name, in the appropriate boxes. Choose “OK”. Double click on the name to enter the record.
 
2. Click on the “GlobaFile Information” box, in the lower right corner. This will take you to the GlobaFile.
 
3. Tab 1 – Highlight the Main/Home address (or the address that is changing) by clicking on it once.
  • In the bottom left corner of the screen is the Archive Address button. You will get a message that says, “Archive to previous address?” Click on “yes”. This will automatically move the address that is Main/Home to the previous address line.
  • You should know have a screen to enter the new address. It is important to enter the address in the correct way. We use the guidelines put out by the Postal Service. (See notes below) Address line 1 – This is where you enter the street address. For example: 1234 Main St Apt 3. Address line 2 – This is where you enter a PO Box or information that will not fit on line 1. Enter the zip/postal code, city, state/province and country. Click OK.
4. Tab 3 – This screen is used to change the mail status on a record. If the address is deliverable the mail status should be blank. If the address is undeliverable, a “U” for undeliverable should be entered. If the address is a good address, but the person does not want to receive mail, “N” for no mail should be entered. If someone is transferred to the general category, a “G” for general should be entered. The notes section of the demographics screen (Tab 3) can be used to enter information regarding returned mail or no mail requested. In the first line of the notes section on Tab 3, enter the date and a brief note. For example mail returned or forwarding order expired or no mail requested.
 
Notes:
  • Do not use punctuation in an address.
  • If mail is returned without a forwarding address do not remove the address from Shelby. The address should only be made undeliverable.
  • Do not use all capitals in an address.
  • Do not spell out North, South, East or West.
  • Do not spell out Street, Avenue, Drive, Lane, Circle, Terrace or any other street description. They should be abbreviated using the Postal Service Guidelines. For information on abbreviations for states, street names, etc. you can go to www.usps.com/ncsc/lookups/usps_abbreviations.html
  • All addresses must have a country listed.
  • When entering a new address, be sure to archive the previous address.
  • The notes section of the demographics screen (Tab 3) can be used to enter information regarding returned mail or no mail requested. In the first line of the notes section on Tab 3, enter the date and a brief note. For example mail returned or forwarding order expired or no mail requested.