Webcasts are streamed live and may be viewed live
on the Internet using Windows Media Player 8 or higher (free
download) at any location around the world. When the URL
addresses are live, you may either click on the link, or copy and
paste the URL into the address bar of your media player. What you
will need:
- A computer with sound and video cards and an Internet
connection. The faster
the connection, the better the image and sound quality.
Three
connection speeds will be available:
*High speed for those with DSL or cable modem connections
(Best Quality 341kbps)
*Low speed for those with a phone modem or ISDN
connection (14.4 - 100 Kbps). This will be a multistream
containing streams at 13.4, 32.4, 45.2 and 93.4 Kbps.
*Audio only for those with a low-speed
phone modem connection (less than 20 Kbps).
- Current version of your Internet browser (free download).
*For Internet Explorer users: http://www.microsoft.com/windows/ie/downloads/default.mspx
*For Netscape Navigator users:
Note: Some versions of Netscape
will not allow links to open the Windows Media Player
automatically. If you experience difficulty, try opening
Windows Media Player and entering the URL (mms://...) in the
player (file/open/enter text).
*For Firefox users:
http://www.mozilla.com/firefox/
Note: Firefox users may have to click
"Launch Application" when prompted to grant
permission to open Windows Media Player.
If you are using AOL Web browser, you may still need to
download the Windows Media Player.
- Streaming media player software Windows Media Player 8 or
higher (most current version is 11) Windows Media Player for Windows (free
download).
http://www.microsoft.com/windows/windowsmedia/download/default.asp
Windows Media Player 9 for Mac OS 10 (free
download)
Windows Media Player 7.1 for Mac OS 9 (free
download)
NOTE: When using Windows Media Player 7.1 for Mac OS 9, the
player will not open links automatically when they are
clicked. Copy the link and paste it into the player to
start playback.
To ensure that you're receiving the optimum video quality,
check that your Windows Media Player is set to automatically
detect and display the proper webstream for your connection speed.
On the top tool bar of Windows Media Player, select "Tools", then
"Options". Under the "Performance" tab,
make sure that "Connection" is set to "Detect
connection speed".
Troubleshooting:
Can't connect to the webcast? We typically begin
webcasts approximately fifteen minutes prior to the start of the
service and end webcasts within a few minutes after the end of the
service. If you try to connect before or after the times
when we are actively webcasting, you will get an error message.
Video stops and starts? This is usually caused by heavy
traffic on your Internet Service Provider (ISP). You can try
downgrading your connection (from "high" to "low" or from "low" to
"audio only") or you can try closing and reopening your Windows
Media Player. If you have several applications or programs
running simultaneously, try shutting down all programs except your
Internet browser and Windows Media Player. Need help? Try Windows Media Player Support
http://support.microsoft.com/ph/11372
or ask the Web Team. |
